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resolving a conflict over fine burgundy wines

The Communicative Power of Wine

brodeaux wine barrel castel

Synopsis

An unusual place for a difficult meeting between two companies in a conflict

Casting

The financial manager of a French industry leader and his major client

Place

Length

6 hours
vin rouge verre cave

Context

Our client was in a tricky situation with his buyer due to a hiccup in the production process, which was impacting delivery times. This awkward situation was threatening to jeopardize other major ongoing contracts, which would be an unwelcome scenario. Our client was eager to ease tensions with his primary client and return to constructive dialogue and trust. He needed to find a creative way to resolve the confict.

Our mission was  at once simple and  difficult: at heart it was also about creating a neutral space, powerful and engaging enough to help restore trust between the two parties.

burgundy mba

Major scenes

We build our strategy around a powerful facilitator of communication: wine. The guests are welcomed to a wine estate in Burgundy. They quickly fall under the charm of the prestigious cellar and its soothing, laid-back atmosphere. The winemaker who presides over the event engages the participants’ attention instantly, thanks to his generosity and his passion, and as if by the magic, the tensions begin to melt away.

It is now time for an exclusive lunch and wine-tasting in the beautiful 17th-entury cellars of a winemaker in Burgundy. The highlight of the event? To have the privilege to taste some of the rarest wines that Burgundy has to offer.

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Our awesome clients!

Clients reviews

Marie Tesson had created for us in November 2017 a tailor made journey around vineyard in the Burgundy region.Our clients from different cultures and backgrounds but all of them with high expectations were absolutely delighted.Ms. Tesson did a great job, her knowledge, her skills and her capacity to listen and to adapt were key factors for the success of our journey.I highly recommend Ms. Tesson to any client who wishes a high quality event.
Hi Marie,We had a delightful time! Thank you very much for designing a great tour. We particularly enjoyed the olive oil tour/tasting, truffle hunting, and cooking class. Thibault was a fantastic tour guide, too. I particularly appreciated his flexibility and patience with us. (…) Again, we had a lovely time and appreciate your effort for making our vacation great. I already miss Provence!
Highly recommend. I am not easily impressed, but Marie managed the impossible throughout our entire Champagne experience. She was able to secure private and exclusive access to prestigious houses, which is a privilege reserved only for major distributors and celebrities. Each visit was unique, exclusive, educational and delicious. Looking forward to working with her to explore the rest of France.
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